SATE (Service for Foreign Tourist Assistance Office) & Emergency Telephones

SATE (Service for Foreign Tourist Assistance Office) New schedule  09.00 - 21.00 H

Download the brochure  about the security travel tips prepared by the Service for Foreign Tourist Assistance Office here: SECURITY TRAVEL TIPS

The Foreign Tourist Assistance Services (SATE) is a police department whose role is to offer foreign tourists, visiting the city, personalized assistance after having suffered a criminal offence or any other similar incident. Assistance is given by National Police Service and personnel from the Tourist Board. The tourist is given assistance reporting the crime and other miscellaneous administrative formalities.

Functions:

• • Assistance reporting a crime
• • Certify the passport for foreigners.
• • Cancelling credit cards and other official documents
• • Getting in touch with embassies and consulates
• • Getting in touch with family members/locating them
• • Assistance reporting lost objects
• • Psychological assistance when necessary
• • Tourist information

Timetable: From the 1st of october until the 30th of April from Monday to Friday, 09h to 15h.

• Address: Avda. Derramador, esquina C/ Gerona, frente al Hotel Flash, 03501 Benidorm

• Telephone: 965 56 36 75
• Download the Official App "Alert Cops" here

Safety recommendations:

• View a video of different tips for a safe holiday
• Download the brochure with safety tips and useful telephone numbers.
• Remember the rules and obligations within Spanish territory.

SAMU (ambulances)

• Telephone: 112

Local Police

• Address: 6, Grecia street

• Telephone: 96 680 77 66 / 092 / 900 100 012

National Police

• Address: 36, Apolo XI street

• Telephone: 96 683 19 30 / 091 / 902 247 364 DNI / 902 102 112 Denuncias

Guardia Civil

• Address: 2, Capitán Cortés street

• Telephone: 96 585 40 30 / 585 03 30

Firemen

• Address: Comunidad Europea Ave

• Telephone: 96 585 44 75 / 112